Biomni Voice - Stand 17

Contact: Michael Griffin
Telephone: 020 7557 4200
Email: biomnivoice@biomni.com

Biomni Voice is a leader in automated interactive voice messaging for consumer debt management and collection. Biomni’s services reduce cost, improve contact rates and cashflow, without capital expenditure.

Compliant with current data protection and telecoms legislation, the services have proven commercial benefits.

Comprehensive functionality for companies of all sizes. Simple to implement and use. Biomni is proud to number among its clients Cabot Financial Group and Vertex First Revenue Assurance.

Visit us on Stand 17.

BPP Professional Education - Stand 32

Contact: Phillip Horrigan
Telephone: 0845 226 2422
Email: insolvency@bpp.com

Brachers - Sponsor of Caricaturist 12

Contact: Shirley Moore
Telephone: 01622 776 439
Email: shirleymoore@brachers.co.uk

Brachers are leading debt recovery solicitors in the south. We act for a range of clients across a variety of sectors, including financial services, transport, education and construction to name only a few.

We provide everything from invoice management and credit control through early stage collections, litigation, enforcement and insolvency, including the management of large portfolios of insolvent debt.

Not all lawyers are the same. We believe it’s our difference that counts.

Business Credit Management

Contact: John Arnold
Telephone: 01489 787541
Email: jarnold@creditman.co.uk

We are the UK’s leading, directory, resource and portal for all of your credit management needs. A one-stop online credit shop for credit reports and debt collection – UK and Worldwide, daily newsfeed, free weekly newsletter, extensive link directory and much more.

Cabot Financial

Contact: Karen Ellis
Telephone: 01732 524 711
Email: kellis@cabotfinancial.com

Cabot Financial is the pioneer, and a market leader in consumer debt purchase in the UK.

During the last 10 years, Cabot has set industry standards and has a reputation for excellence in all aspects of operations, through consistent purchasing performance; maintaining our ethical philosophy of treating customers with respect.

We pride ourselves on our integrity, professionalism and expertise, making it easy for originators to do business with us and be their partner of choice.

CFH - Docmail - Stand 9

Contact: Victoria Coates
Telephone: 01761 416311
Email: Victoria.coates@cfh.com

CFH offers a wide range of document solutions including secure print, personalisation and mailings.

Docmail allows time and money to be saved on posted items in the UK. If you currently use stamps or a franking machine, docmail could save you upto 62p on every letter with no minimum order quantity. Over 3000 businesses are now using docmail where they create a mailing quickly online then CFH do the printing and mailing for them.

CNA Executive Search - Stand 14

Contact: Daniel Brockhurst
Telephone: 0844 880 1141
Email: Daniel@cnaint.com

The CNA credit & risk team have consistently demonstrated an ability to search and identify the very best candidates. Our consultants are experienced professionals with dedicated market knowledge and experience. The quality of candidate networks that we have established and the ability to quickly deliver both outstanding individuals as well as positioning entire teams within new or existing clients makes us one of the few executive search firms in the market who can truly be regarded as headhunters.

CODIX - Stand 31

Contact: Franck Paris
Telephone: +33 (0)4 89 87 77 77
Email: sales@codix.eu

CODIX, a French software editor with branches worldwide, provides for banks, credit / leasing companies, telecom operators and collection agencies global, powerful and flexible event-driven IT solution for AR, debt collection and legal activities. With full multi-lingual and multi-currency support, based on the latest available technologies, iMX includes all the most advanced business functionalities, but also natively integrates all the tools needed to improve global productivity: extranet, telephony, imaging, decisional environment and advanced Expert System processing engine.

Consumer Credit Trade Association

Contact: Anne Threapleton
Telephone: 01274 714595
Email: anne.threapleton@ccta.co.uk

The CCTA is one of the longest serving credit trade associations in the UK. We offer unrivalled experience and a common sense approach.

Our membership ranges from start up businesses to large blue chip companies, covering providers of all types of credit and the suppliers that support the industry, such as solicitors and software specialists.

Our legal advice line is one of the best there is, and we pride ourselves on the supply a wide range of cost effective and practical services.

Credit Account Management - Stand 10

Contact: Jan-Michael Lacey
Telephone: 08456 83 65 83
Email: jml@creditam.com

A leading panel & asset management company, focussing solely on the UK marketplace, Credit Account Management (CAM) currently manages a total asset portfolio in excess of £3bn.

Working with 28 of the leading DCA’s in the industry, CAM actively seeks to lower client costs whilst substantially increasing recoveries.

CAM enables the client to maintain absolute control of their portfolios through the bespoke online extranet and all activities are conducted in a truly transparent manner.

Credit Services Association - Stand 1

Contact: Amanda Wright
Telephone: 0191 286 5656
Email: amanda@csa-uk.com

The CSA is the only association in the UK representing the debt servicing industry. It works with, and for its members, providing accreditation through the Code of Practice and aiding professionalism and best practice through information, advice and training. The Debt Buyers and Sellers Group is a dedicated specialist group including buyers, sellers and intermediaries. The group has grown considerably in size and at an even more considerable pace.

For further information www.csa-uk.com or www.dbsg-uk.com

Credit Today - Stand 2

Contact: Natasha Fernandes (events) / Helen Rosemier (sales)
Telephone: 0844 477 4740
Email: events@credittoday.co.uk / sales@credittoday.co.uk

Credit Today is the UK’s leading magazine for the commercial and consumer credit industry, delivering independent, breaking news that stimulates debate and informs our industry. Credit Today's portfolio includes the UK's premier online credit news hub, credittoday.co.uk, providing breaking news stories as well as jobs, event information, a directory of suppliers and lively discussion through our forum. Register for free weekly e-bulletins via the website.

Credit Today organises a number of educational and networking events throughout the year including the UK’s largest credit exhibition, Credit Summit, the prestigious Credit Today Awards now in its 11th year, Debt Collection Awards, Collections / Debt Sale & Purchase, Public Sector conferences, the Insolvency & Rescue Awards as well as Credit Scotland. All our ‘in person’ activities are designed to improve learning, knowledge sharing and discussion amongst individuals at all levels working in the credit industry. Find out more about all our event and services via the Credit Today website.

CreditPal - Stand 7

Contact: Conrad Ford
Telephone: 0844 375 9090
Email: sales@creditpal-online.com

CreditPal is an online service that complements an SME’s accounting software, allowing them to send validated and standardised management accounts to their chosen suppliers of credit.

For example, CreditPal powers the world’s first credit reports to be based on up-to-date management accounts, or can be used to protect cover from a leading credit insurer.

The service can also be used by SMEs to review and prepare detailed management accounts for internal use.

CreditPal is a service from Future Route.

Creditsafe Business Solutions - Stand 29

Contact: Lisa Baker
Telephone: 02920 856523
Email: Lisa.baker@creditsafeuk.com

Creditsafe are the UK’s most chosen supplier of company credit data. However the Creditsafe system offers much more than that.

Creditsafe offers invaluable business insight into prospective customers, suppliers, competitors and business partners, making it essential to everyone in your business.
In addition Creditsafe Creditnet offers affordable access to reports on over 22 million companies throughout 20 European countries.

It’s simply a more intelligent way of doing business.

For a free trial call 02920 856523

Daviker presents TouchStar - Stand 30

Contact: Greg Smith
Telephone: 0845 250 80 30
Email: greg.smith@daviker.co.uk

Daviker is the exclusive UK supplier of the TouchStar Predictive Dialler and Call Centre System.

TouchStar is proven to increase productivity, efficiency and accountability by up to 300% for credit and collections operations.

Key features of TouchStar include:

Integrates with any CRM
Secure payment processing
Call recording
Voice Broadcasting
Text-to-speech
SMS
Real time, historical and bespoke reporting
Inbound ACD & IVR
Blended
Scripting
VoIP
Wallboard

Daviker provides 24/7/365 support and free of charge training for all TouchStar systems.

Debit Finance Collections - Stand 24

Contact: Ivan Stevenson
Telephone: 01908 422 000
Email: sales@debitfinance.co.uk

With a history dating back to 1975, Debit Finance Collections Plc (DFC) are a Direct Debit Bureau offering a cost effective, user friendly means of setting up debtor payment plans over the phone via our Electronic File Transfer paperless direct debit system.

We offer:
- Low set up costs
- Very competitive prices per transaction
- Flexible payment dates
- User Friendly and reliable service
- Efficient transfer of funds
- Access to our 24 hour online management reports

Debtflow - Stand 27

Contact: Steve Hull
Telephone: 0844 5430 333
Email: shull@sawfishsoftware.com

Our customers range from established organisations to new start-ups and they all benefit from solutions that meet their individual needs; bringing together CRM, case management and debt management functionality.

Key Features:
Comprehensive pipeline management with real time reporting
Produce proposals letters and credit offers with a click of a button
Complex automated calculations
Simplify payments with the automated cashbook and BACS payments

Benefits:
Much lower client breakage rates
Lower cost per case, improved profitability
Proven “better” creditor relationships
Significant reduction in clerical efforts

Equifax - Stand 28

Telephone: 0800 032 4980
Email: commercial.risk@equifax.com

Equifax is a global leader in turning information into intelligence. Through our passion for innovation and clear customer focus, we are a committed and trusted provider of credit risk, fraud prevention and collections solutions that empower your business.

We listen to the things you want to achieve and the decisions you need to make. And, through intelligent conversation, we find ways to help you reach your goals.

Invite Equifax into the heart of your organisation, and discover a smarter way to work.

Experian - Stand 23

Contact: Karen Dales
Telephone: 0115 922 2008
Email: karen.dales@uk.experian.com

Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.

Our clients include Banking and Mortgage providers, Financial Services, Insurance, Telecommunications and Utilities organisations. A number of our products and services are also tailored to meet the specific needs of the Public Sector.

GB Group - Stand 26

Contact: Karen Franklin
Telephone: 07976 538 529
Email: Karen.franklin@gb.co.uk

The most successful organisations recognise the value of understanding your individual identity - who you are, what you need and what you like. GB combines this concept of identity with technology to create an environment of trust so that organisations can connect, communicate and transact with consumers safely, responsibly and profitably.

Clare Dulson and Jeanette McCartan look forward to meeting you at the Summit to discuss all your tracing requirements – we’re on Stand 26!

Graydon - Stand 21

Contact: Gemma Hodgson
Telephone: 020 8515 1496
Email: gemma.hodgson@graydon.co.uk

Graydon UK is one of the leading database information providers specialising in credit risk management. Graydon helps clients reduce the uncertainty of doing business by providing a complete, differentiated and high-quality package of credit risk management services. Graydon also provides reports on companies in more than 190 countries worldwide. The Graydon group is owned by Atradius, Coface and Euler Hermes, three of Europe's leading credit insurance organisations.

Harland Financial Solutions Worldwide - Stand 4

Contact: Jerome Hoffman
Telephone: +353 (0)1 664 1430
Email: moreinfo@creditquest.com

Harland Financial Solutions Worldwide, the international division of Harland Financial Solutions, supplies software and services to thousands of financial institutions of all sizes, providing credit risk management software and related services to banks and financial services providers around the world. The company is a wholly-owned subsidiary of Harland Clarke Holdings, an entity composed of businesses that have been serving the financial services industry for more than 100 years.

Hays - Stand 5

Contact: Ceinwen Walker
Telephone: 0207 437 0177
Email: ceinwen.walker@hays.com

As recruiting experts in credit control, our deep knowledge of your market means we understand the type of people you need to enhance your business. We operate across private and public sectors, dealing in permanent positions, contract roles and temporary assignments. Since we partner with both large and small organisations in the UK and abroad, we are best placed to provide instant access to a wide range of first-class credit control professionals.

It pays to speak to Hays.

ICAEW - Stand 32

Contact: Phillip Horrigan
Telephone: 0845 226 2422
Email: insolvency@bpp.com

The ICAEW Certificate in Insolvency is the most flexible learning programme for insolvency professionals in the UK.

As a world-class professional accountancy body, ICAEW provides leadership and practical support to over 134,000 members in more than 160 countries. Because of us, people can do business with confidence.

BPP Professional Education is the UK’s leading provider of insolvency examination training. BPP provides classroom tuition, distance learning programmes and learning materials for the ICAEW Certificate in Insolvency.

IVA.co.uk - Stand 6

Contact: Indra Weight
Telephone: 07595 429 929
Email: indra@iva.co.uk

IVA.co.uk is the UKs largest IVA support forum. We provide help and support to over 12,000 registered members via online forums. IVA.co.uk also has articles, blogs and a TV channel. See us on twitter at ivaforum.

IVA.co.uk is excited to be at the Credit Summit so we can continue to promote the benefits of open dialogue between creditors and debtors.

Lester Aldridge Fast Track Solicitors - Stand 19

Contact: Andrew Corke
Telephone: 01202 597771
Email: andrew.corke@LA-law.com

LA Fast Track is the specialist debt recovery division of Lester Aldridge Solicitors. In the last 15 years we have become one of the leading debt recovery legal teams in the UK and now represent a host of household names across the banking, credit insurance, motor finance, waste management, and construction and electronics sectors. Come along to our stand, try out our vodka luge and see that even lawyers know how to have fun at the office!

LPC - Stand 13

Contact: Robert Burke
Telephone: 020 7090 1500
Email: robert.burke@lpc-law.co.uk

LPC provide nationwide court advocacy services. We represent creditors of all sizes from all sectors, partnering in-house litigation departments and solicitors firms. With over 200 legally qualified advocates we attend every county court in England & Wales for fixed fees. Our fully trained advocates specialise in all debt recovery hearings including;

Charging Orders
Consumer Credit
Bankruptcy
Return of Goods
Small Claims

We only use our own advocates. Do you know who is representing you in court?

Marston Group - Stand 22

Contact: Wayne Whitford
Telephone: 01992 703 701
Email: marketing@marstongroup.co.uk

Marston Group is the largest Civil and High Court enforcement office in the UK, employing more Certificated Bailiffs and High Court Enforcement Officers than any other agency. We are the only private company in the UK to undertake an ethical audit of our practices and we specialise in:

High Court Enforcement
Recovery of CCJs via the High Court
Commercial and residential rent recovery
Commercial and residential evictions and repossessions
Process serving legal documents
Tracing
Pre sue reports

moneyvillage - Stand 20

Contact: Neil Simmons
Telephone: 07773 547956
Email: neil.simmons@moneyvillage.com

moneyvillage has quickly established itself as a company offering ethical financial management particularly in the sub-prime sector. Customers in financial difficulty have access to a range of products and services designed to deliver a complete financial solution. This holistic approach provides realistic assistance to those in debt whilst our strategic partners benefit from greater returns over a longer period. The uniquely packaged lifeplan can increase disposable income, provide personal support and generate a brand adhesion rarely found in this arena.

Sawfish Software

Contact: Virginia Hull
Telephone: 0844 5430 333
Email: ghull@sawfishsoftware.com

Sawfish Software has evolved into the next generation provider of technology for automating and managing best practice for profit. Our rapid year-on-year growth is testament to the confidence our customers have placed in us, in turn we continue to offer and deliver the results needed from our team of dedicated professionals.
Our core products ensure you will streamline and automate your business processes to achieve sustained growth for your organisation.

DebtFlow
CaseFlow
SalesFlow

Swiss Post Solutions - Stand 18

Contact: Kerri Wynn
Telephone: 01707 355 555
Email: info@swisspost.co.uk

Swiss Post Solutions’ market leading solutions provide global B2B and B2C billing, e-presentment, printing, e-analysis, document management, scanning, automated Account Receivable and Account Payable processing hosted solutions.
Swiss Post solutions’ hosted services are rapidly implemented with no disruption and the knowledge that any solution is flexible and modular to scale to meet a business’ needs. With 35 years managed service experience Swiss Post Solutions has the expertise and proven technology to manage a structured transition from print to online.

Telrock

Contact: Stefan Turney
Telephone: 07801 651 860
Email: stefan.turney@telrock.com

Telrock is a technology innovator providing interactive, multichannel payment and contact solutions to banks, utilities, telcos and DCAs.

Our payment software intelligently manages customers through payment plans - also standard payments - alerting via SMS when a payment is due, and allowing simple, secure payment by replying to the message.

We enable clients to use the power of convergence to improve the customer experience whilst significantly reducing costs and increasing profitability.

Tracesmart - Stand 16

Contact: Marketing Department
Telephone: 029 2047 4150
Email: info@traceiq.co.uk

Tracesmart have an established history of providing the debt collection industry with cleansing and tracing services that quickly and cost-effectively locate debtors – enabling you to optimise your collection activities.

Our hugely anticipated tracing system, TraceIQ, will be launched this summer. To be one of the first to learn how TraceIQ will improve your company’s performance, visit us at stand 16, or register your details online today at www.traceiq.co.uk

Transcom

Contact: Debbie Nolan
Telephone: 07827 341 312
Email: debbie.nolan@transcom.com

Transcom WorldWide was established in 1995 and has a significant global presence with 75 service centres in 29 countries delivering world class customer experience in 33 languages, collecting an average of €100m each month.

We have two UK locations with capacity for 500 collectors. Our services extend from outsourced early arrears and contingent collections to mortgage shortfall and legal recoveries across a wide range of portfolios in the financial services, retail, telecoms and utilities sectors.

Yakara : Automating customer contact - Stand 15

Contact: Michael Gough
Telephone: 0131 510 0030
Email: michael.gough@yakara.com

Yakara is a leading technology company that provides hosted services for automating customer contact. Our outbound and inbound services help credit management organisations by making revenue collections faster and more cost effective.

Using IVM interactive voice messaging, SMS text messaging and email we support notifications to landlines, mobiles and the web. We provide self-service internet and IVR payment collection, call connect to agent and call-backs.

Yakara’s on-demand services give comprehensive reporting and business intelligence, and fully integrate.